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Contact Centre

Contact Centre Recruitment With Regional Recruitment Solutions


In the UK more than 1.1 million people work in and around 6,000 call and contact centres. It's a growing sector.

It’s not just about answering phones any more, it’s about demonstrating well-developed people skills, resilience and adaptability. Candidates tell us that their experience within a call centre gives them transferable skills such as resolving queries, offering advice and making a sale as well as learning the importance of teamwork and customer satisfaction.

Recruitment Solutions For Call Centre Employers

From our specialist insight in this sector, we’re seeing how call centre roles have now evolved. Often it’s not so much about qualifications as the ability to deal with real-life scenarios that test a candidate’s capacity to cope, soothe and resolve.

There’s also a demand for amplified roles requiring niche skills, such as extra languages or social media expertise, especially as expectations have risen and customer service now takes place via email, online platforms and Live Chat as well as on Facebook and Twitter.

So if you’re looking for friendly, outgoing staff who can keep customers happy (or if you are one!), talk to us. It’s one of our strengths, as you’ll see below.


Call Centre Job Opportunities We Have Recently Hired For

  • Call Centre Manager
  • Customer Service Advisor 
  • Helpdesk Advisor 
  • Multilingual Agent 
  • Outbound & Inbound Call Centre Operator 
  • Team Leader 
  • Telesales 
  • Telemarketer 
  • Dialler Analyst
  • Dialler Manager 

Call Centre Jobs Agency East Midlands
A big thank you to John Boggis who found the absolute ideal permanent role for me. John not only understands the clients requirements he also understands the candidates - a winning combination!!! Having worked in recruitment myself for 11 years and being known for my extremely high standards, I could not fault my experience and would recommend RRS and John to anyone looking for a permanent management role.

- Georgina Aho
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Latest Jobs

Part Time Sales Advisors
Tamworth, Staffordshire Up to £8.16 per hour + Benefits

Job Title; Part Time Sales Advisor Key Skills; Customer service, Administration, Data Entry Location; Tamworth Salary; £8.16 per hour plus bonus of up to £500 once made permanent We currently have ...

Sales Advisors
Tamworth, Staffordshire Up to £8.16 per hour + Benefits

Job Title; Sales Advisor Key Skills; Customer service, Administration, Data Entry Location; Tamworth Salary; £8.16 per hour plus bonus of up to £500 once made permanent We currently have a number o...

Customer Service Administrator
Wrexham, Wales Up to £9.50 per hour + Benefits

We are currently recruiting for a Customer Service Administrator working for a well-established company based in Wrexham. You will need to have experience within administration paired with a driven...

Customer Service Advisor
Ashby-De-La-Zouch, Leicestershire £14500 - £16000 per annum

CUSTOMER SERVICE ADVISOR Are you looking to start your first career, start a new venture or maybe you want to build on your current skill set, if so we need you! We are currently recruiting for Cus...

Home Insurance Advisor
Derby, Derbyshire Up to £17000.00 per annum

HOME INSURANCE ADVISOR Training Salary £17,500 per annum Realistic OTE £28,000 per annum. Uncapped commission! Regional Recruitment Services are recruiting for multiple home insurance advisors to w...

Dispatcher
Rotherham, South Yorkshire Up to £8.95 per hour + Benefits

Job Title: Dispatcher Location: Rotherham Salary: £8.95 per hour Duration: Temporary We are currently recruiting a Dispatcher for a leading utilities company based in Rotherham. The position will b...

Sales Executive
Loughborough, Leicestershire £17500 - £21500 per annum

SALES EXECUTIVE Basic Salary £17,500 - £21,500 per annum depending on experience £31,000 per annum OTE Regional Recruitment Services are recruiting for multiple Sales Executives to work on a perman...

Part Time Customer Service Advisor
Ashford, Kent Up to £8.16 per hour + Benefits

Job Title; Part Time Customer Service Key Skills; Customer service, Administration, Data Entry Location; Ashford, Kent Salary; £8.16 per hour plus bonus of up to £500 once made permanent We current...

Customer Service Advisor
Rotherham, South Yorkshire Up to £8.75 per hour + Benefits

Job Title: Customer Service Advisor Location: Rotherham Salary: £8.75 per hour Duration: Temporary We are currently recruiting Customer Service Advisors for a leading utilities company based in Oxf...

Customer Service Advisor - Tredgar
Tredegar, Blaenau Gwent Up to £9.64 per hour + Benefits

Job Title: Customer Service Advisor Location: Tredegar Salary: £9.64 per hour Duration: Temporary We are currently recruiting Customer Service Advisors for a leading utilities company based in Tred...

Sales Advisors
Ashford, Kent Up to £8.16 per hour + Benefits

Job Title; Sales Advisor Key Skills; Customer service, Administration, Data Entry Location; Ashford, Kent Salary; £8.16 per hour plus bonus of up to £500 once made permanent We currently have a num...