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Contact Centre

In the UK more than 1.1 million people work in and around 6,000 call and contact centres. It's a growing sector.

It’s not just about answering phones any more, it’s about demonstrating well-developed people skills, resilience and adaptability. Candidates tell us that their experience within a call centre gives them transferable skills such as resolving queries, offering advice and making a sale as well as learning the importance of teamwork and customer satisfaction.

From our specialist insight in this sector, we’re seeing how call centre roles have now evolved. Often it’s not so much about qualifications as the ability to deal with real-life scenarios that test a candidate’s capacity to cope, soothe and resolve.

There’s also a demand for amplified roles requiring niche skills, such as extra languages or social media expertise, especially as expectations have risen and customer service now takes place via email, online platforms and Live Chat as well as on Facebook and Twitter.

So if you’re looking for friendly, outgoing staff who can keep customers happy (or if you are one!), talk to us. It’s one of our strengths, as you’ll see below.


Typical roles we recruit for include:

  • Call Centre Manager
  • Customer Service Advisor 
  • Helpdesk Advisor 
  • Multilingual Agent 
  • Outbound & Inbound Call Centre Operator 
  • Team Leader 
  • Telesales 
  • Telemarketer 
  • Dialler Analyst
  • Dialler Manager 


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Latest Jobs

Customer Service/Sales Advisors
Worcester, Worcestershire £7.83 - £7.88 per hour + Benefits

Job Title: Customer Service/Sales Advisor Location: Worcester Salary: £15,300 per annum (OTE £18,000 - £20,000 per annum) Duration: Temporary - Permanent Regional Recruitment Services are working i...

Customer Service Advisors
Wigan, Greater Manchester Up to £8.16 per hour + Benefits

Job Title; Part time and Full Time Customer Service Advisors Key Skills; Customer service, Administration, Data Entry Location; Wigan Salary; £8.16 per hour We currently have a number of exciting o...

Planner/Scheduler
Bury St. Edmunds, Suffolk Up to £12.65 per hour + Benefits

Planner/Scheduler Following a period of growth we are now looking for Planner/Scheduler's to join our highly reputable Logistics client based in Bury St Edmunds. This position is being offered on a...

Customer Services Co-ordinator
Bury St. Edmunds, Suffolk Up to £12.65 per hour + Benefits

Customer Services Co-ordinator Following a period of growth we are now looking for Customer Services Co-ordinator's to join our highly reputable Logistics client based in Bury St Edmunds. This posi...

Telesales Advisor
Loughborough, Leicestershire £0.00 - £17500 per annum

TELESALES ADVISOR £17,500 per annum basic salary £30,000 per annum OTE Regional Recruitment Services are recruiting for multiple Sales Advisors to work on a permanent contract with Europe's number ...

Customer Sales Advisor
Loughborough, Leicestershire £0.00 - £17500 per annum

CUSTOMER SALES ADVISOR £17,500 per annum basic salary £30,000 per annum OTE Regional Recruitment Services are recruiting for multiple Customer Sales Advisors to work on a permanent contract with Eu...

Outbound Sales Advisor
Loughborough, Leicestershire £0.00 - £17500 per annum

OUTBOUND SALES ADVISOR £17,500 per annum basic salary £30,000 per annum OTE Regional Recruitment Services are recruiting for multiple Sales Advisors to work on a permanent contract with Europe's nu...

Customer Service Advisor
Melton Mowbray, Leicestershire £7.83 - £9.64 per hour

CUSTOMER SERVICE ADVISOR Are you looking for a Customer service role in a diverse and fast paced environment If you are already a Customer Advisor or someone looking for a change of career then we ...

Customer Service Administrator
Selkirk, Scottish Borders Up to £8.75 per hour + Benefits

We are urgently looking for a Customer Service Administrator based in Selkirk to join our clients expanding team. You will need to have experience within a similar position, be driven, hardworking ...

Customer Service Advisor
Leicester, Leicestershire £5.90 - £7.83 per hour

CUSTOMER SERVICE ADVISOR We are looking to recruit a Customer Service Advisor to join our clients company based in Leicester City Centre. This is a full time, on-going temporary basis, paying up to...

Customer Service Advisor
Loughborough, Leicestershire £0.00 - £7.90 per hour

CUSTOMER SERVICE ADVISOR We are recruiting for a number of Customer Service Advisors to join our client's team based in Loughborough; this is a full time, on-going temporary position on a rotated s...

Customer Service Advisor
Leicester, Leicestershire £0.00 - £7.83 per hour

CUSTOMER SERVICE ADVISOR We are looking for talented Customer Service Advisors to join a forward thinking organisation in Leicester. We are looking for driven, passionate and professional candidate...