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Contact Centre

Contact Centre Recruitment With Regional Recruitment Solutions


In the UK more than 1.1 million people work in and around 6,000 call and contact centres. It's a growing sector.

It’s not just about answering phones any more, it’s about demonstrating well-developed people skills, resilience and adaptability. Candidates tell us that their experience within a call centre gives them transferable skills such as resolving queries, offering advice and making a sale as well as learning the importance of teamwork and customer satisfaction.

Recruitment Solutions For Call Centre Employers

From our specialist insight in this sector, we’re seeing how call centre roles have now evolved. Often it’s not so much about qualifications as the ability to deal with real-life scenarios that test a candidate’s capacity to cope, soothe and resolve.

There’s also a demand for amplified roles requiring niche skills, such as extra languages or social media expertise, especially as expectations have risen and customer service now takes place via email, online platforms and Live Chat as well as on Facebook and Twitter.

So if you’re looking for friendly, outgoing staff who can keep customers happy (or if you are one!), talk to us. It’s one of our strengths, as you’ll see below.


Call Centre Job Opportunities We Have Recently Hired For

  • Call Centre Manager
  • Customer Service Advisor 
  • Helpdesk Advisor 
  • Multilingual Agent 
  • Outbound & Inbound Call Centre Operator 
  • Team Leader 
  • Telesales 
  • Telemarketer 
  • Dialler Analyst
  • Dialler Manager 

Call Centre Jobs Agency East Midlands
A big thank you to John Boggis who found the absolute ideal permanent role for me. John not only understands the clients requirements he also understands the candidates - a winning combination!!! Having worked in recruitment myself for 11 years and being known for my extremely high standards, I could not fault my experience and would recommend RRS and John to anyone looking for a permanent management role.

- Georgina Aho
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Latest Jobs

Sales Advisor - Bellshill
Bellshill, North Lanarkshire Up to £8.54 per hour + BONUS

Sales Advisor Job Title; Part Time Sales Advisor Key Skills; Customer service, Administration, Data Entry Location; Bellshill Salary; £8.54 per hour plus bonus of up to £500 once made permanent We ...

Call Centre Operator
Wigan, Greater Manchester Up to £8.21 per hour

Customer Service Advisor Regional Recruitment Services are currently recruiting on behalf of the leading 2-person home delivery specialist in the UK. With over 25 years of experience, with 6-day de...

Sales Advisors - Tamworth
Tamworth, Staffordshire Up to £8.54 per hour + BONUS

Sales advisor Job Title; Full Time Sales Advisor Key Skills; Customer service, Administration, Data Entry Location; Tamworth Salary; £8.54 per hour plus bonus of up to £500 after temp period We cur...

Sales Advisor - Corby
Corby, Northamptonshire Up to £8.54 per hour + BONUS

Job Title; Sales Advisor Key Skills; Sales, Customer service, Administration, Data Entry, Telesales Location; Corby Salary; £8.54 per hour plus bonus of up to £125 once made permanent We currently ...

Customer Service Advisor
Ashby-De-La-Zouch, Leicestershire Up to £8.21 per hour + BONUS

FULL TIME CUSTOMER SERVICE ADVISOR Are you looking to start your first career, start a new venture or maybe you want to build on your current skill set, if so we need you! We are currently recruiti...

Sales Advisor - Deeside
Deeside, Flintshire Up to £8.54 per hour + bonus

Job Title; Sales Advisor Key Skills; Sales, Customer service, Administration, Data Entry, Telesales Location; Deeside Salary; £8.54 per hour plus bonus of up to £500 once made permanent We currentl...