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Arabic Speaking Customer Service Advisor

Job Title: Arabic Speaking Customer Service Advisor
Contract Type: Temporary
Location: Leicestershire, E. Midlands, England
Industry:
Salary: Up to £10.20 per hour
Start Date: 23rd September
REF: J7212_1568210155
Contact Name: Carla Ballinger
Contact Email: carla@regionalrecruitment.com
Job Published: 12 days ago

Job Description

Arabic Speaking Customer Service Advisor

Location: Leicester
Duration: Temp ongoing
Salary: £10.20 per hour
Start Date: 23rd September 2019
Shifts: 10am - 18.00pm Sunday to Thursday
8am - 16:00pm Tue to Saturday

The Role
Following a period of growth and increase in customer orders, we are now looking for an Arabic Speaking Customer Service Advisor to join our highly reputable client based in Enderby, Leicestershire. This position is offered on a temporary basis working on a fixed shift
This is an excellent opportunity to join one of the UK's most reputable employers

The successful Arabic Speaking Customer Service Advisor
will be responsible for:
* Dealing with internal and external calls and emails from customers.
* You will be required to use your language skills to translate any queries from Arabic to English and vice versa both verbally and written.
* Answering customer queries through the websites webchat functionality
* Providing cover for the calls from the UK when the International department is quiet
* Working closely with internal departments and colleagues to efficiently deal with customer enquiries
* Maintain accurate records of conversations on the in-house database
* Working to deadlines in a fast paced environment
* Administration tasks

The desired attributes of the Arabic Speaking Customer Service Advisor
* Previous experience of working in a similar role is beneficial although candidates who possess the relevant language skills and a desire to work in Customer Services will be considered
* Must be fluent in both Arabic and English (written and spoken)
* Good working knowledge of I.T. systems as well as Microsoft Office
* Able to commit to working on a shift basis
* You must be able to pass a DBS check.

How to Apply
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact 0116 2623733 and ask for Carla.

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website. Please be aware that if unsuccessful, we will retain your CV on file and will endeavour to find you a suitable position unless notified of otherwise.