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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Uddingston, South Lanarkshire
Industry:
Salary: £10.17 per hour
Start Date: ASAP
Duration: 6 Months
REF: BBH4006
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 11 months ago

Job Description

Job Title; Customer Service / Complaints Handler
Skills;Customer Service,Complaint handling
Salary; £10.17 per hour
Location; Uddingston, Scotland

We have a number of new roles available for Customer Service / Complaint Handling Executives to join our expanding team in Scotland. This is an excellent opportunity to work for a household brand and a company that recognises and rewards its top performers. We have temporary on-going opportunities available immediately with an attractive basic salary and generous benefits package.

The Role
*Follow company process and guidelines at all times
*Accurately updating the in house system
*Handle complex customer queries
*Manage own workload and prioritise effectively
*Working to strict deadlines in order to resolve customer queries
*Respond to customer complaints via email and telephone correspondence
*Managing any complaints through to the point of resolution, liaising with other internal departments whenever necessary
*Prioritise work effectively in order to resolve complaints within the business agreed time-frames
*Championing a first class level of customer service

The Person
*Excellent computer skills including Excel, Word and Internet
*Very punctual and reliable
*Highly organised and presentable
*The ability to handle objections head on
*Works well under pressure
*Previous experience of working in a similar role

The Benefits
*Competitive starting salary
*Excellent temporary on-going opportunity
*Company training and development opportunities
*Free parking
*State of the art working environment

If you are interested in this opportunity, please apply directly through this website If you would like to speak to us in more detail before applying, please call 0116 262 3733.

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain, Logistics, Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, please visit our website.