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Credit and Collections Advisor

Job Title: Credit and Collections Advisor
Contract Type: Temporary
Location: Oxford, Oxfordshire
Industry:
Salary: £12.47 per hour
Start Date: asap
REF: J453
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 10 months ago

Job Description

We are looking for a large number of Credit and Collections Advisors to interview and start work immediately. These positions are initially offered on a temporary on-going basis.

The Role;

- Manage a portfolio of customers, researching the best way to contact them, build relationships and assist with their needs whilst negotiating a way forward with their payment
- Deal with inbound calls from customer to resolve their payment issues and make outbound calls to proactively collect overdue payments
- Liaise with internal colleagues and external partners to resolve customer queries
- Liaise with customers/external partners via telephone, e-mail and letter
- Record all information and payment queries on the in-house systems

The Candidate;

- An excellent telephone manner and good customer service skills
- A background within a similar role would be advantageous
- A resilient nature with the ability to deal with difficult circumstances and sensitive situations
- Ability to investigate complex issues and research customer accounts to find a resolution
- Excellent negotiation skills
- Good IT knowledge
- Excellent time management skills

The Benefits;

- Excellent basic salary
- Permanent opportunity
- First class working environment
- Inclusion on the company training program
- Immediate starts available
- A fun, fast paced role offering heaps of diversity and the opportunity to work autonomously

If you are interested in this position please apply via the website or alternatively if you want to speak to us in person please call 0116 2623733 and ask for Amy or Olga.

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain, Logistics, Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, please visit our website.