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Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Hove, East Sussex
Industry:
Salary: £15500 - £18200 per annum + Benefits
Start Date: ASAP
REF: J3024_1507206283
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 18 days ago

Job Description

Job Title: Customer Service Administrators
Location: Hove
Salary: Up to £18,200 per annum
Duration: Permanent

Regional Recruitment Services are working in partnership with a leading Financial Services company in Hove. We are currently recruiting for Customer Service Executives and Administrators to join an award winning team with huge potential for future growth.

General activities will include;
- Answering inbound calls regarding queries around a variety of insurance products
- Providing a first class service and trying to deal with all queries in the first instance
- Answering queries surrounding policy details and offering advice on the most suitable product
- Liaising with internal departments to ensure customer service is always prioritised
- General Administration duties
- Updating the in-house CRM system
- Plus lots more…

Ideal candidates will have the following;

- Previous experience of working in Customer Service or Administration is beneficial although not essential as full training is provided
- Excellent telephone manner
- Strong listening skills and a customer service focused approach
- Good I.T. skills
- Exceptional Communication skills both verbally and written

In return you will receive;

- An excellent basic salary of £15,500 to £18,200 per annum depending on experience
- Opportunity to work for a nationally recognised and highly reputable company
- First class training provided
- 22 days holiday rising to a maximum of 26
- Performance related bonuses
- Company share scheme
- Discounts on internal products as well as discounts at a number of high street stores

Additional Information;

- These opportunities are based in Hove.
- Successful candidates must be able to pass a Credit Check
- Hours of work are Monday to Friday between 08:00am to 6:30pm, and 1 in 3 Saturdays 09:00am to 1:00pm

To be considered for this opportunity, please apply directly through this website or send your CV in to us directly at amy@regionalrecruitment.com. If you would like to speak to us in more detail before applying, please call 0116 2623733 and ask for Amy.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment.com.