|Job Title:||Customer Service Administrator|
|Location:||Morley, West Yorkshire|
|Salary:||£8.50 per hour + Benefits|
|Contact Name:||Amy Geraghty|
|Job Published:||9 months ago|
As the Customer Service Administrator, your duties will include:
*Responding to and resolving customer questions and queries, escalating if necessary
*Correctly processing tasks requested through a ticket resolutions system
*Prioritise your existing workload and plan your capacity to maximise your efficiency
*Maintain accurate records on the in-house database
*Answering calls with a professional manner
*Inputting data accurately onto the system
*Calling customers back if needed
To be a successful Customer Service Administrator you will have the following skills and experience:
*Previous experience of working in the same / similar role
*An excellent communicator both verbally and written
*Good working knowledge of I.T. systems as well as Microsoft Office
*Must be able to work flexible hours / days
*Excellent customer service, administration and data entry skills.
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy Geraghty.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.
Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.