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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £7.33 per hour
Start Date: asap
REF: J336
Contact Name: Olga Sikora
Contact Email: olga.sikora@regionalrecruitment.com
Job Published: 9 months ago

Job Description

We have an exciting opportunity for Customer Service Advisors to join our client's International Department. This is an opportunity with expansive opportunities for progression and self-development.

The Role;

- Working as a key member of the International department, you will be dealing with internal and external calls from customers.
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Prioritise your existing workload and plan your capacity to maximise your efficiency
- Maintain accurate records of conversations on the in house database
- Partake in online website surveys to identify any problems
-Ensure that the customers receive excellent customer service on a daily basis
- Working to deadlines in a fast paced environment
-Calling customers back when necessary

The Candidate;

- Strong customer service skills
- Good working knowledge of I.T. systems as well as Microsoft Office
-Must be able to work flexible hours

The shifts:

-Monday, Thursday, Friday, Saturday, Sunday - 5am - 12pm
-Monday, Tuesday, Wednesday, Saturday, Sunday - 7am - 3pm
-Monday, Tuesday, Wednesday, Saturday, Sunday - 12pm - 8pm
-Monday, Thursday, Friday, Saturday, Sunday - 12pm - 8pm
-Wednesday, Thursday, Friday - 12pm - 8pm and Saturday, Sunday - 10am - 6pm
-Monday, Tuesday, Wednesday - 1pm - 9pm and Saturday, Sunday - 7am - 3pm
-Tuesday, Thursday, Friday - 1pm - 9pm and Saturday, Sunday - 11am - 7pm
-Tuesday, Thursday, Friday, Saturday, Sunday - 1pm - 9pm
-Monday, Tuesday, Wednesday - 2pm - 10pm and Saturday, Sunday - 11am - 7pm
-Monday, Tuesday, Thursday - 2pm - 10pm and Saturday, Sunday - 10am - 6pm
-Wednesday, Thursday, Friday, Saturday, Sunday - 2pm - 10pm


The Benefits;

- Excellent basic salary starting at £7.33
- Comprehensive training package
- Competitive holiday and pension package
- Free car parking
- State of the art working environment
- Large international company

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Olga.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.