Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Poole, Dorset
Salary: £8.45 per hour + + Benefits
Start Date: ASAP
REF: J372_1495617253
Contact Name: Amy Geraghty
Contact Email:
Job Published: about 1 year ago

Job Description

Job Title: Customer Service Administrator
Skills: customer service, scheduling, Administration
Salary: £8.45 per hour Full time
Contract Length: Temporary contract
Location: Poole, Bournemouth

We are now looking for a Customer Service Administrator to join our team. We can offer you an exciting journey with us, the opportunity to work with talented, friendly people and put your skills to use in helping our customers.

Duties in this role will include;

- Resolving any customer issues at first point of contact wherever possible
- Provide administrative support to the whole team
- Handle incoming calls from both engineers and tenants, in a professional manner
- Provide excellent customer service at all times, striving to maintain the company's standards Dealing with inbound customer enquiries within targeted timescales
- Ensure that all customer information is captured accurately and the in house database is kept up to date
- Booking appointments and scheduling engineers

This position is available for an immediate start. To be considered for this position you will ideally possess the following;

- Previous experience in a similar role with proven experience of working towards and achieving sales targets
- Excellent organisational and planning skills
- Strong attention to detail with a Customer Service focused approach
- Strong I.T. skills with a good working knowledge of the Microsoft Office suite, particularly Microsoft Excel.
- The ability to build rapport with customers over the telephone
- Enthusiastic attitude and the ability to work well under pressure

The successful candidate will benefit from;
- Excellent basic hourly rate
- Potential to become permanent in the future
- State of the art working environment
- Personal Development opportunities
- Free car parking

To apply for this position, please apply directly through this website or alternatively email your CV to

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit