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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Newark, Nottinghamshire
Industry:
Salary: £14600 - £16000 per annum
Start Date: asap
REF: J235_1501857174
Contact Name: Stacy Bone
Contact Email: stacy@regionalrecruitment.com
Job Published: 3 months ago

Job Description

We are currently recruiting for CUSTOMER SERVICE ADVISORS to join our rapidly expanding team, in NEWARK this role is paying upto £16,000 per annum, dependant upon age. Huge oppertunity for career progression.


BENEFITS:
- Upto £16,000 per annum dependant on age and experience
- Temporary position with potential of turning permanant
- Free onsite parking
- Onsite canteen
- Opportunity to progress and develop new skills and qualifications
- Wide range of discounts abvailible on products and services

WORKING HOURS:
- Monday to Friday 8am-6pm

OUR IDEAL CANDIDATES FOR THIS VACANCY:
- Outgoing personality
- An excellent telephone manner
- Desire to work in a customer service role
- Ability to investigate a variety of issues, research customer accounts and find a resolution
- A resilient nature with the ability to deal with difficult circumstances and sensitive situations

DUTIES INVOLVED IN THIS VACANCY:
- Taking inbound calls
- Helping customers with any queries
- Updating customer data base
- Liaise with customers/external partners via telephone, e-mail and letter
- Providing a high standard of customer service

KEY SKILLS: Admin, Sales, Contact centre, Outbound, Inbound, Call centre, Administrator, After sales

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Stacy.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.