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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £9.50 - £9.65 per hour + plus benefits and overtime
Start Date: ASAP
Duration: 6 months
REF: J2237_1502268522
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 3 months ago

Job Description

Job Title: Customer Service Advisor
Skills: customer service, scheduling, call centre
Salary: £9.65 per hour plus overtime paid at x1.5
Contract Length: 6 months
Location: Leicester

We are currently recruiting for a large number of Customer Service Advisors to join our prestigious Leicester based client, initially on a 6 month contract. These positions are offered on a full time basis and you will need to be flexible with working hours.

Duties in this role will include;

- Resolving any customer issues at first point of contact wherever possible
- Provide administrative support to the whole team
- Handle incoming calls from both engineers and tenants, in a professional manner
- Provide excellent customer service at all times, striving to maintain the company's standards Dealing with inbound customer enquiries within targeted timescales
- Ensure that all customer information is captured accurately and the in house database is kept up to date

This position is available for an immediate start. To be considered for this position you will ideally possess the following;

- Previous experience in a similar role with proven experience of working towards and achieving targets
- Excellent organisational and planning skills
- Strong attention to detail with a Customer Service focussed approach
- Strong I.T. skills with a good working knowledge of the Microsoft Office suite, particularly Microsoft Excel.
- The ability to build rapport with customers over the telephone

The successful candidate will benefit from;
- Excellent basic hourly rate
- 31 days holiday per annum
- Potential to become permanent in the future
- State of the art working environment
- Personal Development opportunities
- Free car parking

To apply for this position, please apply directly through this website or alternatively email your cv to amy@regionalrecruitment.com

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment.com