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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Wednesbury, West Midlands
Industry:
Salary: £7.75 per hour + Benefits
Start Date: ASAP
REF: J2384_1502876247
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 2 months ago

Job Description

We are currently recruiting for Customer Service Advisors on a temporary ongoing basis, for our well establish client based in Wednesbury. You will be working Monday - Friday on a full time contract, 12 noon - 8pm.

The Role;

- Ensure all calls and emails are dealt with in a timely manner
- Record all details accurately on the in-house system
- Plan and work within agreed timescales
- Managing complaints
- Liaising internally and externally with colleagues
- Building rapport with customers
- Maintain information on the in-house system
- Producing reports
- Booking emergency deliveries
- Providing administration when required

The Candidate;

- An excellent telephone manner and good customer service skills
- A background within a similar role would be advantageous
- Strong communication skills
- Good IT knowledge
- Excellent time management skills
- Able to work to deadlines

The Benefits;

- Excellent basic salary of £7.75 per hour
- First class working environment
- Competitive holiday
- Free car parking
- Immediate starts available

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy Geraghty.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.