Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Coventry, West Midlands
Salary: £20990 per annum + Benefits
Start Date: ASAP
REF: J3111_1507738417
Contact Name: Amy Geraghty
Contact Email:
Job Published: 11 months ago

Job Description

Job Title: Customer Service Advisor
Skills: customer service, data input, call centre
Salary: £20,990 per annum
Contract Length: Permanent
Location: Ryton on Dunsmoor, Coventry

We are currently recruiting for a Customer Service Advisor to join our prestigious Coventry based client, on a Full time permanent basis. These positions will be working Monday - Friday, 7:30am - 5pm (45 hours per week). The role will consist of providing exceptional customer service for all customers.

Duties in this role will include;

- Dealing with incoming calls from existing customers
- Inputting orders on to the in-house system
- Liaising with operational staff, drivers and sales managers
- Raising quotes and pricing orders
- Escalating any complaints when necessary

This position is available for an immediate start. To be considered for this position you will ideally possess the following;

- Previous experience in a similar role
- Strong attention to detail with a Customer Service focused approach
- Strong I.T. skills with a good working knowledge of the Microsoft Office suite, particularly Microsoft Excel.
- The ability to build rapport with customers over the telephone
- Basic standard of Numeracy
- Transport planning experience will be advantageous
- Ability to work within a team and multi task

The successful candidate will benefit from;

- Excellent salary of £20,990 per annum
- 26 days holiday per annum
- State of the art working environment
- Personal Development opportunities
- Free car parking

To apply for this position, please apply directly through this website or alternatively email your cv to

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit