Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Tredegar, Blaenau Gwent
Salary: Up to £9.64 per hour + Benefits
Start Date: ASAP
REF: J3548_1511952364
Contact Name: Amy Geraghty
Contact Email:
Job Published: about 1 year ago

Job Description

We currently have an exciting opportunity for a candidate with excellent customer service skills to join one of our prestigious clients based in Tredegar, Wales. The role will be working on temporary basis, Monday - Friday, 9am - 5pm (1 in 3 weeks - 11am - 7pm).

The Role;

* Answering calls dealing with queries and complaints
* Booking visits for surveyors
* Understand customer needs and provide a high quality customer service
* Investigate and resolve any issues the occur
* Escalate any queries or complaints to the correct departments if needed
* Follow the company policies and procedures

The Person;

* Must have previous Customer Service or Admin experience
* Must have great attention to detail with the ability to multi task
* An excellent communicator; both verbally and written
* Be able to build rapport with customers
* Have good problem solving skills
* Be self-motivated and be able to work under pressure

Please note, successful candidates will be required to pass a Credit Check, CRB and reference check

The Package;

* A basic salary of £9.64 per hour
* Generous holiday pay
* Competitive pension package
* Car Parking
* Modern working environment

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy Geraghty.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website