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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Ashby-De-La-Zouch, Leicestershire
Industry:
Salary: £7.05 - £7.50 per hour + Benefits
Start Date: ASAP
REF: J4057_1521216032
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: 5 months ago

Job Description

Are you looking for a new career? Or maybe you want to build on your current skills, if so we need you! We are currently recruiting for Customer Service Advisors to join our rapidly expanding team. No experience is necessary as full training, support and development is provided! This is an exciting opportunity to work with a diverse and well established team in Ashby-De-La-Zouch.

Full Time hours on a temporary to permanent basis

THE ROLE:

- Handle Customer queries in timely manner
- Keeping data up to date within the in-house computer system
- Making call notes
- Working to company guidelines to ensure a first class level of customer service is provided at all times.
- Liaise with customers/external partners via telephone, e-mail and letter
- Ensuring that all accounts are compliant and accurate
- Escalating queries when necessary

THE CANDIDATE:

- An excellent telephone manner and good customer service skills
- A good level of patience and empathy
- A desire to work in a customer service role
- A resilient nature with the ability to deal with difficult circumstances
- Ability to investigate a variety of issues, research customer accounts and find a resolution
- Good IT knowledge
- Excellent time management skills

THE BENEFITS:

- Full Time hours available
- Immediate starts available
- Temporary-Permanent
- Up to £16,000 per annum
- No experience needed as Full training is provided

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy.

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment.com