Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Melton Mowbray, Leicestershire
Salary: £0.00 - £7.83 per hour + Pension
Start Date: ASAP
REF: J4395_1523632381
Contact Name: Stacy Bone
Contact Email:
Job Published: 11 months ago

Job Description

Customer Service Advisor
We are looking for Customer Service Advisors to join our clients growing team based in Melton Mowbray, this is a full time, temporary-permanent position paying £7.83 per hour.
*Temporary-Permanent position
*37.5 hours a week
*Full training provided and on-going coaching
*Rotated shifts
*Shift patterns between 9am-8pm Mon-Fri, 9am-5.30 Sat-Sun
*Pension Scheme
*Immediate starts available
*On-site parking
You will be working within a fast paced and dynamic environment for a customer focused contact centre, you will be responsible for first class customer service for a range of different business.
Other duties will also include:
*Process emails from customers
*Making call notes
*Taking payments over the telephone
*Sending emails and correspondence to customers
*Input customer's details into the computer system accurately
*Taking inbound calls
*Working towards the client SLA at all times
*Make outbound calls responding to customer's requests
*Prepare systems for daily customer contact
Our ideal candidate would be willing work as part of a friendly team and be willing to learn new skills with a 'can do' attitude, other skills include:
*Previous customer service experience, ideally within inbound/outbound contact centre advantageous
*Excellent communication skills
*Attention to detail
*IT literate, knowledge of Word / Excel would be helpful
*Able to work in a fast paced environment
*Ability to prioritise workload
*Commit to ongoing training and coaching
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Stacy
If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment