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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Loughborough, Leicestershire
Industry:
Salary: £0.00 - £7.90 per hour
Start Date: ASAP
REF: J4853_1532074444
Contact Name: Stacy Bone
Contact Email: stacy@regionalrecruitment.com
Job Published: 25 days ago

Job Description

CUSTOMER SERVICE ADVISOR
We are recruiting for a number of Customer Service Advisors to join our client's team based in Loughborough; this is a full time, on-going temporary position on a rotated shift basis between 8am and 9pm paying £7.90 per hour.

THE BENEFITS
*On-going temporary basis
*£7.90 per hour
*Full training and on-going support is provided
*Rotated shift basis, 5 days a week between 8am and 9pm
*40 hours per week
THE ROLE
You will be responsible for any inbound telephone enquiries as well as ensuring customers' orders are processed correctly other duties will include:
*Inputting customers details into the computer system accurately
*Demonstrate up to date product knowledge
*Working within a KPI environment
*Ensuring that the customers transactions are processed correctly and are compliant
*Handling inbound calls, answering customer queries
*Communicating with other colleagues and passing on any information or details that they may require.
THE CANDIDATE
The ideal candidate will possess the following skills:
*Previous Customer Service experience is advantageous
*IT Literate
*Excellent communication skills
*Organisation and accuracy
*Attention to detail
*Ability to problem solve
*Experience of PIE,COSMIC,Outlook and Excel (desirable not essential)
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Stacy
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.