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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £5.90 - £7.83 per hour
Start Date: ASAP
REF: J4772_1532081935
Contact Name: Stacy Bone
Contact Email: stacy@regionalrecruitment.com
Job Published: 3 months ago

Job Description

CUSTOMER SERVICE ADVISOR
We are looking to recruit a Customer Service Advisor to join our clients company based in Leicester City Centre. This is a full time, on-going temporary basis, paying up to £7.83 per hour working Mon-Fri 8am-4pm.
THE BENEFITS
*Full time employment
*Monday-Friday 8am-4pm
*Up to £7.83 per hour (age dependant)
*On-going temporary basis
*Immediate start available
THE ROLE
You will be responsible for solving any customer queries, either by answering telephone calls, emails or web chat. This is a fast-paced office-based role, some of the duties will include:
*Record customer information and input details correctly into the CRM system
*Identify the nature of the customer enquiry and provide straight forwards information
*Actively seek customer feedback and record this information
*Administration duties to be carried out
*Handle any complaints or complex queries in a positive and friendly manner
*Provide accurate information and advice at all times
THE CANDIDATE
The ideal candidate will possess the following skills:
*Previous Customer Service experience is advantageous
*Excellent communication skills
*Accuracy and attention to detail
*Ability to work in a fast paced environment
*IT Literate
*Passionate about problem solving
*Able to undertake any administration tasks
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Stacy
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.