Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Temporary
Location: Leicester, Leicestershire
Salary: £9.42 per hour + Benefits
Start Date: ASAP
REF: J193
Contact Name: Amy Geraghty
Contact Email:
Job Published: almost 2 years ago

Job Description

We have a number of exciting opportunities to join our prestigious Leicester based client on a temporary on-going basis.

The Shifts:
*Monday - Friday, 8am - 4pm working alternate weekends on a 2 week rotating rota
*Monday - Friday, 1pm - 9pm working alternate weekends on a 2 week rotating rota
*Monday - Friday, between 8am - 6pm

This is a diverse role that will include the following activities;

- Dealing with inbound customer enquiries within targeted timescales
- Resolving any customer issues at first point of contact wherever possible
- Adhering to company policies and procedures
- Carrying out "best practise" to ensure that queries are dealt with compliantly
- Ensure that all customer information is captured accurately and the in house database is kept up to date
- Work in accordance to Data Protection guidelines

The Candidate;

- Previous experience of working within an office based customer service role
- Excellent communication skills
- Strong rapport building skills and the ability to make instant decisions
- The ability to handle objections head on
- Happy to work as part of a large team
- Have a desire to learn new skills and develop your skill set

The Benefits;

- Salary of £9.42 per hour
- Comprehensive training and development
- Competitive Employee benefits package
- The opportunity to work in a challenging and rewarding role
- Recognition for your hard work and meeting targets
- Free car parking

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy or Olga.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.