|Job Title:||Customer Service Advisor - German Speaking|
|Salary:||Up to £19200 per annum + Benefits|
|Contact Name:||Amy Geraghty|
|Job Published:||8 months ago|
Duration: Fix term contract (Maternity cover)
Job Skills: Customer Service, Account Management and Administration.
Benefits: Annual salary of £19,200
Location: Burton on the Wolds, near Loughborough, Leicestershire
We are urgently recruiting for an experienced Customer Service Advisor, speaking fluently in German to work in a role in Burton on the Wolds. This position will be working Monday - Friday, office hours between the hours of: 7:30am - 5:00pm. Our ideal candidate will be a strong and flexible team player and will be able to demonstrate excellent organisational and people skills in a Customer Service environment. They will also have a great knowledge of Microsoft Packages. This is an excellent opportunity to work in a well-established organisation that has a fantastic reputation in their industry.
Co-ordination of all customer queries and questions
Responsible for translating all German customer queries to English
Handling all incoming calls
To communicate with customers over the phone and e-mail on a daily basis
Liaise internally with Regional Managers to ensure great Customer Service
Ensure all queries are answered effectively and efficiently
Use of computers and all Microsoft packages.
You must be able to speak fluently in German and English.
Good interpersonal skills are essential
Previous experience in internal sales / customer service are beneficial
Good communication skills, both written & verbal in German and English
Excellent attention to detail
Well organised and able to manage multiple tasks effectively
SAP and CRM knowledge is preferable
A good team player
Competitive salary: £19,200 per annum
Office hours, Monday - Friday.
Excellent working environment
Competitive holiday and pension package
* Please note, due to the location candidates will need to have their own mode of transport *
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment.com