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Customer Service Advisor - Mandarin speaking

Job Title: Customer Service Advisor - Mandarin speaking
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £19000 - £19500 per annum + overtime
Start Date: asap
REF: J189
Contact Name: Olga Sikora
Contact Email: olga.sikora@regionalrecruitment.com
Job Published: about 1 year ago

Job Description

We have a rare and exciting opportunity for Mandarin Speaking Advisors to join our International Language Department. This is an opportunity with expansive opportunities for progression and self-development.

The Role;

- Working as a key member of the Language department, you will be dealing with internal and external calls from customers.
- You will be required to use your language skills to translate any queries from Mandarin Chinese to English and vice versa.
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Prioritise your existing workload and plan your capacity to maximise your efficiency
- Maintain accurate records of conversations on the in house database
- Partake in online website surveys to identify any problems
- Working to deadlines in a fast paced environment

The Candidate;

- Previous experience of working in a similar role with translation experience
- Must be fluent in both Mandarin Chinese and English (written and spoken)
- Strong customer service skills
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working full time

The Benefits;

- Excellent basic salary starting at £19,000 and rising to £19,500 per annum
- Comprehensive training package
- Competitive holiday and pension package
- Free car parking
- State of the art working environment
- Large international company

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Olga.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.