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Customer Service Advisor - Russian speaking

Job Title: Customer Service Advisor - Russian speaking
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £9.5 per hour + overtime
Start Date: ASAP
REF: BBBH1329_1487180296
Contact Name: Olga Sikora
Contact Email: olga.sikora@regionalrecruitment.com
Job Published: 6 months ago

Job Description

Job Title; Customer Service Advisor- Russian Speaking
Skills; Bilingual, Russian, Customer Service
Salary;£9.50/hr + benefits
Location; Leicester

We have a rare and exciting opportunity for Russian Speaking Advisors to join our International Language Department. This is a opportunity with expansive opportunities for progression and self-development. Suitable candidate must be flexible towards shift work.

The Role:

- Working as a key member of the Language department, you will be dealing with internal and external calls from customers.
- You will be required to use your language skills to translate any queries from Russian to English and vice versa.
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Prioritise your existing workload and plan your capacity to maximise your efficiency
- Maintain accurate records of conversations on the in house database
- Partake in online website surveys to identify any problems
- Working to deadlines in a fast paced environment

The Candidate:

- Previous experience of working in a similar role with translation experience
- Must be fluent in both Russian and English (written and spoken)
- Strong customer service skills
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working full time

The Benefits;

- Excellent basic rate £9.50
- Comprehensive training package
- Competitive holiday and pension package
- Free car parking
- State of the art working environment
- Large international company

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Olga.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website