Customer Service Advisor - Tredgar

Job Title: Customer Service Advisor - Tredgar
Contract Type: Temporary
Location: Tredegar, Blaenau Gwent
Salary: Up to £9.64 per hour + Benefits
Start Date: ASAP
REF: J5295_1543319677
Contact Name: Amy Geraghty
Contact Email:
Job Published: 8 months ago

Job Description

Job Title: Customer Service Advisor
Location: Tredegar
Salary: £9.64 per hour
Duration: Temporary

We are currently recruiting Customer Service Advisors for a leading utilities company based in Tredegar. The position will be working 37 hours per week, 9am - 5pm with a 10am - 6pm every few weeks. This is a call centre based position with no sales involved.

Our ideal candidate will be a strong and flexible team player and will be able to demonstrate excellent organisational and people skills in a Customer Service environment. They will also have a great knowledge of Microsoft Packages. This is an excellent opportunity to work in a well-established organisation.

General activities will include;

- Handling inbound calls from customers
- Booking in appointments with customers
- Entering data accurately on to the in-house system
- Dealing with all emails and responding efficiently
- Building rapport with customers
- Following companies policies and procedures
- Retaining high levels of customer service on all calls

Ideal candidates will have the following;

- Previous experience within a similar position
- Excellent telephone manner
- Strong listening skills
- Good I.T. skills
- Exceptional Communication skills both verbally and written
- Great organisational skills
- Able to work in a fast paced environment

In return you will receive;

- Salary £9.64 per hour
- Full training provided
- Onsite parking
- State of the art, modern office environment
- Pension scheme
- Immediate starts available

To be considered for this opportunity, please apply directly through this website or send your CV in to us directly at If you would like to speak to us in more detail before applying, please call 0116 2623733 and ask for Amy.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit