|Job Title:||Customer Service Executive|
|Salary:||£18000.00 - £20000.00 per annum|
|Contact Name:||Liam Foster|
|Job Published:||7 months ago|
A full-time Customer Service Executive position has arisen to join a leading business within their industry. The role will be working as part of the customer service team and is the forefront of communication between the organisation and their clients. This position will be ideal for an individual who is used to dealing with customers over the phone and emails.
*£18,000- £20,000 dependent upon experience
*8AM - 17:00 Monday - Friday
The role is highly varied and each day can see you working with different clients and departments. General duties will include:
*Responding to all new customer complaints by telephone & email
*Communicating back with customers when a resolution has been agreed with service engineers / suppliers / management etc
*Learning about the technical features of the products sold to offer better advice to customers
*Understanding the guarantees & warranties associated with each product line
*Checking contractual agreements with the customer
The ideal candidate for this Customer Service role will have the following skills and attributes:
*Be IT Literate
*Have excellent telephone manner, personable and friendly
*Coach-able and happy to learn
*Outstanding attention to details
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Liam.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.
Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.