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Customer Service Manager

Job Title: Customer Service Manager
Contract Type: Temporary
Location: Ramsgate, Kent
Industry:
Salary: £14.42 - £16.82 per hour + Benefits
Start Date: ASAP
REF: J3490_1511346207
Contact Name: Amy Geraghty
Contact Email: amy.geraghty@regionalrecruitment.com
Job Published: about 1 year ago

Job Description

Job Title: Customer Service Manager
Skills: customer service, data input, call centre, team leading
Salary: £14.42 - £16.82 per hour (£30,000 - £35,000 per annum)
Contract Length: Temporary - Permanent
Location: Manston, Ramsgate

We are currently recruiting for a Customer Service Manager to join our prestigious Ramsgate based client, on a Full time basis. These positions will be working on a temporary - Permanent basis, Monday - Friday, 7:30am - 4pm (40 hours per week). The role will consist of working at a senior level, building relationships with customers internally and externally.

Duties in this role will include;

- Responding to emails resolving any issues
- Pro-actively engaging with customers and building relationships
- Ensuring that quality standards and KPI's are met
- Internal and External communication at all levels
- Supervision of others
- Challenging processes and looking for continuous improvements

To be considered for this position you will ideally possess the following;

- Previous experience in a similar role
- Experience of working in a KPI driven environment
- Strong I.T. skills with a good working knowledge of the Microsoft Office suite
- The ability to build rapport with customers over the telephone
- Confident and proactive

The successful candidate will benefit from;

- Excellent salary of £14.42 - £16.82 per hour (£30,000 - £35,000 per annum)
- State of the art working environment
- Personal Development opportunities
- Car parking

To apply for this position, please apply directly through this website or alternatively email your cv to amy@regionalrecruitment.com

If you have not been contacted regarding your application within 7 days please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit www.regionalrecruitment.com