Customer Services Co-ordinator

Job Title: Customer Services Co-ordinator
Contract Type: Temporary
Location: Bury St. Edmunds, Suffolk
Salary: Up to £12.65 per hour + Benefits
Start Date: ASAP
REF: J47237_1532691662
Contact Name: Amy Geraghty
Contact Email:
Job Published: 12 months ago

Job Description

Customer Services Co-ordinator

Following a period of growth we are now looking for Customer Services Co-ordinator's to join our highly reputable Logistics client based in Bury St Edmunds. This position is being offered on a full time, temporary basis with a very good prospect to turn permanent.

The general working hours will be between the hours of 8:30am-17:00pm, Monday-Friday.


*Competitive pay rate: £12.65 per hour (£24,345 equivalent)
*Working Monday-Friday, no weekends!
*High chance of permanent employment after a 4 month temporary period
*Competitive holiday and pension package
*Car parking
*State of the art working environment
*Immediate starts available


*Taking telephone queries from internal and external customers
*Receive and process the customer's first enquiry
*Taking sole ownership and accountability for the entirety of the customers' journey and purchase
*Booking surveyor site visits
*Raising, issuing and managing customer's quotations
*Taking customer payments over the phone or providing them with the details of alternative methods
*Liaising with local authorities
*Raising Purchase orders
*Scheduling and monitoring all works into weekly plans
*Ensure compliance is at the core of all tasks completed
*Calling customers with updates and ensuring that they are happy with the completion date
*Listening to customer complaints over the telephone and escalating and investigating these when necessary


*Strong customer service experience
*Excellent communication skills both verbally and written
*Previous SAP and GPS systems would be beneficial
*Strong IT skills
*Able to work on own initiative and in a team
*The ideal candidate will have a full drivers licence and access to their own vehicle

If you are interested in this opportunity, please apply directly through this website or send your CV in to us directly to If you would like to speak to us in more detail before applying, please call 0116 262 3733 and ask for Amy.
If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will however retain your application for any future roles for which you may be suitable.
This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Supply Chain, Logistics, Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial, Driving and Construction. To view all of our positions available throughout the United Kingdom, please visit our website.