International Accounts Manager

Job Title: International Accounts Manager
Contract Type: Permanent
Location: Derby, Derbyshire
Salary: £25000.00 - £30000 per annum
Start Date: ASAP
REF: J5222_1538652260
Contact Name: Charlotte Lord
Contact Email:
Job Published: 13 days ago

Job Description

International Account Manager - Derby
£25,000 - £30,000
You will be working within the International team (previous international experience is desirable but not essential).
This critical, client and vendor facing role encompasses the delivery of key business objectives, and the hands on daily, operational management of partners, vendors, and clients within the business.
For this role you will have various responsibilities including but not limited to;
*Work in close partnership with the Commercial Manager to ensure compliance with procedures are met.
*Building quote & tender responses.
*Attending client & supplier meetings.
*Report monthly on all accounts within your remit including but not limited to performance, commercial trend analysis and contract expiration.
*Ensure all agreed KPI's and SLA's for adhered to.
*Manage escalations and complaints in accordance with customer procedures / policies.
*Ensure that all opportunity records are up to date with status changes and relevant documentation.
*Great organisational skills, ability to stand under pressure.
*Good all-round understanding of infrastructure IT and customer care with emphasis on service delivery and third-party maintenance.
*Financially aware within an organisation.
*Ability to manage worldwide clients and teams of geographical spread and varied functionality.
*Flexible working hours
*20 holiday plus Bank Holidays.
*Pension scheme.
*Free Parking.
*Fun Fridays.
*Salary £25,000+ per annum
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Charlotte.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.
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