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IT Analyst

Job Title: IT Analyst
Contract Type: Permanent
Location: Ashby-De-La-Zouch, Leicestershire
Industry:
Salary: £25000.00 - £30000.00 per annum
REF: J4037_1518434632
Contact Name: John Boggis
Contact Email: john.boggis@regionalrecruitment.com
Job Published: 6 months ago

Job Description

IT SUPPORT MANAGER
An exciting opportunity exists for an IT Support Manager to join a growing company based in Ashby De La Zouch.

BENEFITS:
Salary £25,000 - £30,000 per annum depending on experience
Company Pension
28 days holiday inc. Bank holidays

Working in a fast paced environment with an allocated customer base, the candidate will be dealing with incoming calls, accurately processing orders in a timely fashion, and looking after their allocated customers whilst maintaining excellent customer service.

DUTIES INVOLVED IN THIS VACANCY:
*Provide quotes for network support and installations along with specifying equipment to be used.
*Assist in the delivery and installation of MFD/Printer scanners
*Provide technical assistance to the sales and operations teams in a clear and understandable manner to help them provide a good customer experience.
*Provide quotes for network support and installations along with specifying equipment to be used.

THE CANDIDATE:
*Educated to degree or equivalent work experience
*2-5 years' experience in an IT Support Role
*Microsoft Server 2012 & 2016, Microsoft Exchange 2016, SQL server, MS Office 2016, Sophos Cloud Antivirus and Swyx telephony certification would be advantageous.
*Knowledge of network security, data backups, NAS Drives and Document Management.
*Experience working in a customer driven I.T. environment providing support remotely in the main but also on-site.
*Excellent verbal and written communication skills with a demonstrated problem solving ability.
*Knowledge of networking, including but not limited to TCP/IP, DNS, Active Directory, Exchange & VOIP.
*A full clean UK driving license will be required for site visits

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for John.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.