Product Support Administrator

Job Title: Product Support Administrator
Contract Type: Contract
Location: Milton Keynes, Buckinghamshire
Salary: £22000.00 - £26000.00 per annum
Duration: 12 Months
REF: J3109_1507720144
Contact Name: John Boggis
Contact Email:
Job Published: 12 months ago

Job Description

An exciting opportunity exists for a Product Support Administrator within a growing company based in Milton Keynes. Initially offered on a 12 month fixed term contract to cover maternity leave.

Salary £22,000 - £26,000 per annum depending on experience
Company Pension
33 days holiday inc. Bank holidays

This is mainly an administrative and co-ordination role where a high level of rigor and an eye -for-detail is required to maintain systems & processes and flexibility to provide project support to the Team.

*Undertakes the admin support activities required on specific development projects.
*Pricing - Collates data for new item requests, price issues and product lead-times and provides outline pricing schedule on behalf of PS Manager to enable business decisions to be made.
*Compiles data from 'first-off' production runs and co-ordinates the completion of relevant authorisation and support documentation.
*Liaise with the Quality and Technical teams to ensure compliance and associated checks are completed along with claims checks.
*Organise, update and maintain documents and specifications
*Monitor specific processes and procedures with new suppliers. E.g. working closely with the replenishment team on order placement for new or existing component artworks, controls the move of artworks.
*Capture data from web-based sources and collate information for reports.
*Collate project updates, information & commercial data to marketing and sales functions
*Project manage compliance and process improvement projects.

*Basic knowledge of manufacturing process or product based industry and demonstrate commercial awareness
*Knowledge and ability to use MS Office and IT systems to record and track information
*Basic understanding of an ERP system and able maintain master data systems
*Excellent data entry skills - able to enter error free data into a number of systems (both electronic & manual) and demonstrate numeracy, arithmetic and analytical skills
*Able to prioritise conflicting deadlines and manage own workload
*Communicate clearly & professionally - using face-to-face, telephone & E-mail - both internally across European offices and externally with suppliers.
*Proven experience of working in an administrative role. Ideally in a product- based industry in one of the following functions: Supply chain, Purchasing, Quality or specifications.

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for John.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.