|Job Title:||Sales Office Supervisor|
|Salary:||£20000.00 - £25000.00 per annum|
|Contact Name:||John Boggis|
|Job Published:||11 months ago|
An exciting opportunity exists for an Sales Office Supervisor to join a leading distribution company based in Swadlincote.
Basic Salary of up to £25,000 per annum
Genuine opportunities for career progression
33 days holiday inc. Bank holidays
This is a fantastic opportunity for someone to come in and support the Sales Office Manager in their commercial department.
DUTIES INVOLVED IN THIS VACANCY:
*Create a productive, efficient day to day functioning of the commercial department and the staff within by providing strong positive leadership and management.
*Work to and exceed departmental standards and KPIs.
*Look at improving current processes to make for a more efficient customer service
*Identify failures and work to put measures in place to correct and/or minimise repeat occurrence.
*Ensure customer expectations are met by the commercial department.
*Support & review commercial staff to make sure they are operating to the best of their ability and to identify any areas for development.
*Manage the staff time clock facility and manage staff absence requests.
*Monitor the phone system call queues to ensure adequate cover at all times.
*Provide administrative support to the Area Sales Managers.
*Assist the Commercial Manager maintain and review all net pricing.
*Carry out or assist Commercial Manager with HR related tasks.
*Coordinating feedback and escalation of problems to Commercial Manager.
*You will have proven experience of team management in a fast paced, high pressured environment.
*Ideally you will have experience in change management and formation of new teams/departments.
*It is essential you have a proven customer service background, ideally with telephone based experience.
*You will be a natural strong leader.
*Must have excellent verbal and written communication skills.
*You will have numerical ability to be able to work with prices and technical product information.
*Strong time management, planning skills and the ability to multi-task is essential in this role.
*You must be able to work under pressure to deliver a high standard of service
*Working closely with the Commercial Manager on a number of management issues but is also key that you are able to work on your own initiative.
*You must have a full UK driving license, access to own vehicle and be in a position to reliably commute
The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for John.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.
Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.