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Sales Support Technician

Job Title: Sales Support Technician
Contract Type: Permanent
Location: Leicester, Leicestershire
Industry:
Salary: £20000.00 - £25000.00 per annum
Start Date: ASAP
REF: J2133_1515060654
Contact Name: Justin Norley
Contact Email: justin@regionalrecruitment.com
Job Published: 11 months ago

Job Description

SALES SUPPORT TECHNICIAN required for a successful and rapidly growing company based in Leicester, who specialise in precision electronic test equipment. This is a permanent role which would be ideally suited to a candidate with previous experience within a technical sales support role or experience of electronic test and measurement. Working within the sales team the successful applicant will be the first point of contact for technical questions from customers. This role offers a salary of up to £25k per annum dependant on experience.


BENEFITS:
- Genuine prospects for career progression
- Excellent working environment
- Company pension
- 28 days holiday including bank holidays

WORKING HOURS:
- 08.00 to 17.00 Monday to Thursday
- 08.00 to 14.00 Friday

KEY DUTIES:
- Develop a working knowledge of products in order to provide accurate technical support for customers
- Serve as the primary contact for sales and support related enquiries via phone and email
- Technical authoring of user manuals
- Provide customer quotations for new products as required
- Update product information on website

THE CANDIDATE:
- Previous experience in a similar technical support role
- Ideally educated to HNC level in a relevant subject (electrical/electronic engineering)
- IT literate with experience and understanding of MS Office
- Excellent written and verbal communication skills
- Literate and numerate and able to work with pricing and technical product information
- Strong time management and planning skills with the ability to multi-task

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us on 0116 366 7602 and ask for Justin. Or email Justin@regionalrecruitment.com.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.