Scheduling & Delivery Manager

Job Title: Scheduling & Delivery Manager
Contract Type: Permanent
Location: Bury St. Edmunds, Suffolk
Salary: £60000 - £70000 per annum
REF: J486
Contact Name: John Boggis
Contact Email:
Job Published: over 1 year ago

Job Description

An exciting opportunity exists for a Scheduling & Delivery Manager within a leading distribution company operating in the utilities field.

Basic Salary of £60,000 - £70,000 per annum
Bonus Scheme
Private Medical insurance Scheme
Company Pension
Genuine opportunities for career progression
33 days holiday inc. Bank holidays

The main purpose of the role will be to manage and motivate a team of schedulers, business support staff and Site Technicians based at the Eastern Region location both for real time network events and planned works.
The Scheduling and Delivery Manager reports to the Head of Connection Services and will be part of the Senior Management Team. The job holder will be responsible for managing a team of Schedulers and Administration staff based at the Eastern Region location.
The role requires effective communication with field based Field Staff Supervisors, Business Services Team Leaders and liaison with the Capital Programme and Connections Directorates to ensure support is provided as required. A significant level of influencing and other interpersonal skills will be essential in this role.


*Ensure that a high standard of health, safety, quality and environment management prevails throughout all areas of responsibility and that performance is maintained within parameters defined by the Executive.
*Support the Head of Connection Services in the delivery of excellent customer service and all work programmes across all directorates.
*Management and motivation of a team who will be accountable for the delivery support to all directorates of the Business involved with the field delivery of customer service and work programmes at the Region and Area locations.
*Provision of a well-trained scheduling and business support team who will ensure the maximum utilisation and performance of staff across all directorate field based resources.
*Provision of a well-trained and competent Site Technician team, responsible for the design of all Small Services, and can ensure maximum utilisation of this resource.
*Ensure that effective processes are in operation to meet performance targets and ensure regulated and business standards of performance are met.
*Develop and manage contingency plans including the relevant aspects of the Disaster Recovery Plan and Emergency Resource Centre Plans.
*Establish, continually improve and monitor policies and procedures to ensure continued ISO and Investors in People accreditation.
*Ensure Business Services processes work well within the team so an accurate Finance position for the Region is portrayed.

This is a leadership role and the successful candidate will be able to demonstrate a high level of initiative and achievement and a proven track record towards meeting business targets.
*Strong inspirational and innovative leader to support the achievement of Business and Company targets and ambitions.
*You will be an experienced manager who can demonstrate success in managing business services across a multi-site operation.
*The successful candidate must have a proven track record in motivating and leading teams, developing and monitoring processes, back office service delivery and business change.
*Be familiar with organisational policies and procedures and ensure their effective implementation at local level
*Either hold an Institute of Occupational Safety & Health (IOSH) certificate in managing health and safety, or be willing to obtain this IOSH certificate within a timescale agreed with his/her manager.

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for John.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.