Senior Contracts Manager

Job Title: Senior Contracts Manager
Contract Type: Permanent
Location: Nottingham, Nottinghamshire
Salary: £40000.00 - £50000.00 per annum
REF: J582
Contact Name: John Boggis
Contact Email:
Job Published: over 1 year ago

Job Description

An exciting opportunity exists for a Senior Contracts Manager to join a leading IT Solutions company based in Nottingham.

Basic Salary £40,000 - £50,000 per annum
Company Bonus
Company Pension
Genuine opportunities for career progression
33 days holiday inc. Bank holidays

This is a fantastic opportunity for someone who will be responsible for managing a contract book of c.800 contracts, ensuring that revenue is maximized and that the end to end customer experience is best in class.


*Ensure that contracts are renewed and up-sold either through a combination of self and (Sales) Account Managers, maximizing margin and revenue.
*Work with senior managers across the business to introduce a more commercial approach to contract management.
*Work with Go to Market to ensure that there are clear and consistent product and service descriptions leading to greater consistency in contracts.
*Ensure contracts are on-boarded efficiently to deliver a high quality customer experience.
*Continually review and improve end to end processes to, ensuring that they are designed to maximize sales revenue, increase the speed of sale and deliver high quality customer experience.
*Ensure contract database has a complete and accurate record of all services that should be delivered to customers.
*Ensure that revenue is complete through alignment of contracts database with financial records.
*Ensure systems are in place to automate contract management processes where appropriate and drive improved sales and increased commerciality across the business.
*Develop appropriate reporting across contracts portfolio to demonstrate sales performance, renewal success, contract management performance, SLA performance and customer experience.
*Ensure all contracts are renewed on a timely basis.
*For each contract identify opportunities to up-sell by extending existing services or introducing new services.
*Provide support to (Sales) Account Managers to ensure new contract values are maximized, managing requests for pricing, providing input to tenders and preparing schedules for contract documentation.


*Experience of operating in a commercial role is essential.
*Deep experience of Contract Management.
*Sales experience is essential.
*Deep experience of working in a Customer facing environment.
*Used to operating in a matrix management environment.
*Track record of developing and implementing of systems and processes.
*Background in technical industry is essential.
*Understanding of IT industry and in particular M&E would be advantageous.

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for John.
If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

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