Web Chat Advisor

Job Title: Web Chat Advisor
Contract Type: Temporary
Location: Enderby, Leicestershire
Salary: £7.38 - £7.83 per hour + Benefits
Start Date: ASAP
REF: J5272_1540208368
Contact Name: Amy Geraghty
Contact Email:
Job Published: 24 days ago

Job Description

Following a period of growth and increase in customer orders, we are now looking for Web Chat Advisors to join our highly reputable client based in Enderby, Leicestershire.

This position is offered on a temporary basis working on a fixed shift (Monday-Friday, 2pm-10pm or 3pm-11pm OR Saturday & Sunday, 9:30am-10pm or 6am-4:30pm), both full time and part time opportunities are available.

This is an excellent opportunity to join one of the UK's most reputable employers with an immediate start being offered to the right candidate.

Duties within this role will include;

- Dealing with internal and external emails from customers.
- Answering customer queries through the websites webchat functionality
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Maintain accurate records on the in-house database
- Working to deadlines in a fast paced environment
- Administration tasks
- Complete spreadsheets on a daily basis

Suitable candidates will ideally possess the following;

- Previous experience of working in a similar role
- Excellent written communication
- Strong attention to detail
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working on a shift basis
- You must be able to pass a DBS check
- Be immediately available

The successful candidate will benefit from many things including;

- Salary of £7.38 - £7.83 per hour plus shift allowance for nights and weekends
- First class training provided. The training is usually 10:00am to 16:00pm Monday to Friday and you must be able to commit to all of the training days
- Competitive holiday and pension package
- Free car parking
- State of the art working environment
- Staff discount scheme
- Free shuttle bus available for various daytime shifts throughout Leicester
- Immediate starts available

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.