Webchat Administrator

Job Title: Webchat Administrator
Contract Type: Temporary
Location: Leicester, Leicestershire
Salary: £7.33 - £7.50 per hour + Benefits
Start Date: ASAP
REF: J2878_1505896668
Contact Name: Amy Geraghty
Contact Email:
Job Published: about 1 year ago

Job Description

Job Title: Webchat Administrator
Location: Leicester
Skills: Data Entry, Administration, Customer Service
Due to one of our peak periods drawing closer, we are looking to complement our existing team with an additional 10 x Webchat Administrators. These positions are available immediately and successful candidates can start work as quickly as Tuesday 26th September. These roles are initially offered on a temporary basis up until the New Year but some positions may also become permanent.

Duties within this role will include;

- Dealing with internal and external emails from customers.
- Answering customer queries through the websites webchat functionality
- Working closely with internal departments and colleagues to efficiently deal with customer enquiries
- Maintain accurate records on the in-house database
- Working to deadlines in a fast paced environment
- Administration tasks
- Complete spreadsheets on a daily basis

Suitable candidates will ideally possess the following;

- Previous experience of working in a similar role or the desire to work within this environment
- Excellent written communication
- Strong attention to detail
- Good working knowledge of I.T. systems as well as Microsoft Office
- Able to commit to working on a shift basis
- You must be able to pass a DBS check
- Be immediately available

The successful candidate will benefit from many things including;

- Salary of £7.33 - £7.50 per hour plus shift allowance for nights and weekends
- First class training provided. The training is usually 09:00am to 17:00pm Monday to Friday and you must be able to commit to all of the training days
- Competitive holiday and pension package
- Free car parking
- State of the art working environment
- Staff discount scheme
- Free shuttle bus available for various daytime shifts throughout Leicester
- There are a variety of shifts available to suit your needs covering 24 hours a day, 7 days per week.

The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy.

If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future.

Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.